Common Spanish phrases for work

A desk with laptop, coffee, camera, phone, camera. Title "Spanish Phrases for work" written on top of the image

In case you are applying for a position where Spanish is a requirement or you have important Spanish partners, clients, or suppliers – knowing the most common Spanish phrases for work can help to improve your communication skills and create a better business relationship. 

Making this extra step to learn Spanish business vocabulary can become the winning factor in the competition or in closing important international deals. It will help to gain confidence in written and spoken communication skills for the most common scenarios at work or in business.

Knowing some basic Spanish for business can make meetings go smoother and work relationships stronger. Not to mention that speaking another language can boost your career chances and salary.

A woman in a suit, jumping towards a hill with JOB banner established on it.  Spanish for business.

Learning these key phrases will definitely make a difference, however, to become fluent in business Spanish or to prepare for an important business meeting, this might be not enough.

There are specialized business courses provided on online tutoring sites by native speakers through Skype. According to my experience, this is one of the most effective ways to learn Spanish for work.

I would suggest to check out the business course on Live Lingua. The first 1-hour lesson is free. But the course is suitable for upper-intermediate students and above. *Please note, it is not an affiliate link to the online school

In this article, I collected several categories of Spanish phrases for work:

  • Most common Spanish business vocabulary and phrases
  • Essential phrases to write emails in Spanish
  • Spanish customer service phrases

The 20 must-know Spanish business words for work

  1. director => director
  2. boss => jefe
  3. collegue => colega
  4. company => la empresa
  5. business meeting => reunión de negocios
  6. office => oficina
  7. working hours => horas de trabajo
  8. department => el departamento
  9. meeting room => la sala de juntas
  10. employment => empleo, ocupación
  11. staff => el personal
  12. salary => salario, sueldo
  13. appointment => la cita
  14. competitor => competidor (a)
  15. partner, business associate => el socio
  16. vacations => vacaciones
  17. sick leave => baja de enfermedad
  18. schedule => horario
  19. full time job => trabajo de tiempo completo
  20. part time job => trabajo de medio tiempo
  21. customer service => servicio al cliente

Most common business Phrases to learn in Spanish

handshake. Most common Spanish Business phrases
Spanish Phrases Translation
¿Tienes una tarjeta de visita? Do you have a business card?
Tengo una reunión con Tim. I have a meeting with Tim.
¿Tenemos un acuerdo? Do we have an agreement?
La reunión es a las .. The meeting is at..
Necesito ayuda, por favor. I need help, please.
Es un placer conocerlo(a) finalmente. It's a pleasure to finally meet you.
¡No te preocupes, todo está arreglado! Don’t worry, everything is settled!
Por favor, enviame un correo electrónico. Please send me an e-mail

Writing emails in Spanish

Writing emails in Spanish

Email language is a little bit particular. Same as in English, you will often use vocabulary which is not typically used in everyday speech.

The good thing about emails is that you have time to think about what you are going to say.

Here is the most common terminology used for letters and emails in Spanish.

Please note that in business email writing Spanish speakers commonly use the formal form “usted”.

Spanish phrase Translation
Querido (a)... Dear... (informal)
Muy señor mío Dear Sir (Formal)
Muy señora mía Dear Madam
A quien corresponda To whom it may concern
Espero que todo vaya bien Hope you are well
Estoy escribiendo para preguntar acerca de… I’m writing to enquire about….
No duden en contactarme. Don’t hesitate to contact me.
Gracias por su correo electrónico Thank you for your email
Quedo pendiente de su respuesta. I look forward to your reply.
Saludos cordiales Kind regards
Fue un placer conocerlo Señor Rodriguez It was a pleasure meeting you Senior Rodriguez
Le agradezco por dedicar su tiempo Thank you for taking the time
Atentamente Sincerely
Con relación a nuestra conversación telefónica Further to our telephone conversation
Le adjunto…/Le adjuntamos Please find enclosed
Para cualquier cosa estoy a su disposición I am at your disposal for anything you need
Agradeciéndole de antemano su cooperación Thank you in advance for your cooperation

Spanish customer service phrases

Three women from call center. Spanish customer service phrases.

Regardless of the industry, there are often situations when a customer is experiencing a problem with a product or a service.

Every customer service representatives run into these situations, whether it is English speaking customers, Spanish or any other language.

Preparing yourself to deal with complaints in Spanish will make providing excellent customer service easier because you will know just the right phrases.

Greetings & Welcoming

Every conversation starts with the greeting:

  • Buenos días =>  Good morning
  • Buenas tardes => Good afternoon
  • Buenas noches => Good evening

Remember that starting the phone conversation with “Hola” might be considered to be an unprofessional way to answer a customer service phone call.

After the greeting, depending on your position or type of clients, you can use any of the following Spanish phrases for phone conversation.

Please note, that when answering the phone if Spanish speakers don’t know the gender of the person calling, they usually use indirect object pronoun “le”.
If the person calling is female they use direct object pronoun “la”.
If the person calling is male, the direct object pronoun is “lo”.

For example,
¿Como puedo ayudarle? => How can I help you? ( male or female)
¿Como puedo ayudarla? => How can I help you? ( female)
¿Como puedo ayudarlo? => How can I help you? (male)

Spanish phrase Translation
"Grupo Martines". Mi nombre es Elena. ¿Como puedo ayudarle? "Martines group". My name is Elena. How can I help you?
Gracias por llamar al "Grupo Martines". Elena habla. ¿Como puedo ayudarle? Thank you for calling "Martines group". Elena speaking. How can I help you?
"Grupo Martines". Habla con Elena. ¿Cómo puedo ayudarle hoy? "Martines group". Elena at your service. How can I assist you today?
Gracias por llamar al "Grupo Martines", mi nombre es Elena. ¿Cómo puedo ayudarle hoy? Thank you for calling the "Martines group", my name is Elena. How may I assist you today?
Estoy a su servicio

I am at your service

Acknowledging the Customer

The language that we use has a tremendous impact on customer emotions. Here are the examples of positive phrases in Spanish to recognize the customer issue and show them your empathy.

Spanish phrase Translation
Lamento escuchar que tiene estos problemas. I’m really sorry to hear that you are experiencing these issues
En primer lugar, quiero disculparme por la mala experiencia que ha tenido. First of all, I want to apologize for the bad experience you have had
Lo resolveremos lo más pronto posible. We will resolve this as quickly as possible.
Gracias por hacernos saber. Agradecemos sus comentarios. Thank you for letting us know. We appreciate your feedback
Gracias por traer esto a nuestra atención. Thank you for bringing this to our attention
Estoy totalmente de acuerdo con usted I totally agree with you
Me doy cuenta de que esta situación es difícil, pero intentemos encontrar una solución. I understand that this situation is difficult, but let’s try and find a solution
Absolutamente Absolutely
Ciertamente Certainly

Clarifying things, if you didn’t understand something

When talking on the phone, there is a chance to have a poor quality of the call. In this case, try to clarify the sentence in order not to miss anything important. You might use the following Spanish phrases.

Spanish Phrase Translation
¿Podría hablar más despacio por favor? Could you speak more slowly, please?
¿Podría explicar eso de otra manera, por favor? Could you explain that in different way, please?
Me temo que no entendí eso I am afraid I didn't get that
¿Podría repetir eso por favor? Could you repeat that please?

Resolving the issues

Spanish phrase Translation
No lo sé, pero lo descubriré por usted. I don't know, but I will find out this for you.
Puedo comprobar eso por usted. I can check that for you.
Investigaremos este problema de inmediato y nos pondremos en contacto con usted. We will investigate this issue immediately and get straight back to you.
Esto será arreglado para usted mañana. This will be fixed for you by tomorrow
Le pasé esto a nuestro equipo.
I've passed this on to our team.

If you need to give guidance

Many customer issues are resolved by providing guidance and instruction. These instructions must be carried in a friendly and genuinely helpful way. They shouldn’t be complicated to ensure the customer understood the right information. Here are some ideas.

Spanish phrases Translation
Esto es lo que puede hacer para solucionar este problema. Here is what you can do to resolve this issue.
Le recomendamos que ( describe the action)
We recommend that you ( describe the action)

Concluding the conversation

How the conversation is finally closed is very important as this will be the last interaction between the customer and the service agent. Here are a couple of examples of conclusion phrases in Spanish that are relevant after a successful service call.

Spanish phrases Translation
¿Hay algo más en lo que pueda ayudarlo?
Is there anything else I could help you with?
Feliz de ayudarlo(la). Happy to help.
Ha sido un placer asistirle. It was a pleasure to assist you.
Gracias por ser nuestro cliente. Thank you for being our customer.

Other resources to learn Spanish for business

Laptop keyboard with Spanish flag key.

Live lingua
Specialized online business course with a native tutor in Skype

Professional Spanish by Lengalia

They offer several courses, including Spanish business courses, Spanish for office, presentations and negotiations in Spanish, Spanish for computers and medical Spanish.

Each course consists of 10 lessons and has a dialogue section, specialized vocabulary, and a wide variety of exercises.

Spanish for business – book.

A book created for professionals who are already working in the field and for those who are just starting. The book is covering different business topics.

En Activo: Practical Business Spanish – book

The book consists of 20 chapters that include information about the business environment of Spain and Latin America. Also, the book contains role-plays, dialogues, exercises, grammar instructions, up-to-date practical advice, and even links to various carefully-selected websites.

So here you have it 75 most common Spanish phrases for work. I hope you will find them useful. You can also check out other articles with Spanish phrases that I created earlier:

Useful Spanish phrases for conversation
Spanish phrases for traveling
Most common Latin American Spanish phrases
Spanish phrases to describe a person phisically

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